Quality Systems Consulting

In quality management systems, AL YASSRA provides two major services, i.e. Quality Management and Business Process Improvement. Our professional services include the following:

• Qualifying Businesses against ISO Standards

• Continual Improvement Consulting

• Maintaining Systems
(A) Qualifying Entities against ISO Standards Requirements

We qualify different businesses against the requirements of International Quality Standards including ISO systems and other internationally approved quality standards so that they are granted certificates against them, together with conducting internal audit of the management systems in line with the qualification process, conducting awareness sessions for staff and internal audit departments. These standards include the following:

Quality Management System ISO 9001:2000
Environmental Management System ISO 14001:2004
Information Systems Management System ISO/IEC 20000:2005
Information Systems Security Management System ISO/IEC 27001:2005
Laboratory Accreditation System ISO/IE/C 17025:2005
Food Safety Management System ISO 22000:2005
Hazards Analysis & Critical Control Points HACCP
Occupational Health & Safety System OHSAS 18001:2007

(B) Continual Improvement Consulting

Continual improvement represents a high end sought by businesses and organizations due to the constant challenges they meet on daily basis in an ever changing business environment. In this context, AL YASSRA provides businesses and organizations with the following processes improvement consulting services.

(1) Total Quality Management, including TQM:

Supply Chain Management Process Re-structuring & Re-engineering Kayzen Management Process Improvement Cycle Time Reduction
Continuous Improvement Programs Business Excellency modeling Process Statistical Controls Process Mappin

Supply Chain Management Continuous Improvement Programs
Process Re-structuring & Re-engineering Process Statistical Controls
Kayzen Management Process Mapping
Process Improvement
Cycle Time Reduction

(2) Six Sigma Methodology

(3) Balanced Score Cards Methodology (BSC)

(4) Mystery Shopping Program


(C) Maintaining Systems
This involves our role of maintaining the systems built for the entity in order to qualify such systems for re-certification after the granted certificate expiry, or updating the system to align with changes in processes, activity expansion or changes made in organizational and management structures.